“We are trying to keep up with new technology while increasing our ROI.”
–SAP customer
Integration Trends Among
SAP Customers
How SAP Customers Value Integration
Hover to reveal percentages
48%
Extremely high value
30%
Moderately high value
13%
Medium value
2%
Somewhat low value
Why Organizations Value Integration
Further support for business goals and growth
To connect disparate applications and increase flexibility
Data can be integrated for better insights and quality
Where Organizations
Seek Integration Support
-
66%
SAP
-
39%
Partners other than SAP
-
17%
Don’t know/not sure
What SAP Customers
Are Integrating
-
39%
SAP to non-SAP applications
-
37%
SAP to SAP applications
-
24%
Non-SAP to non-SAP applications
“Our organization is seeking to remove silos and increase operational effciency via the integration of processes and systems.”
–SAP customer
How much emphasis does your organization place on integration?
Somewhat
low value
Medium
value
Moderately
high value
Somewhat
high value
Somewhat
low value
Medium
value
Medium
value
Somewhat
high value
Discover why most SAP customers are embracing integration and how organizations are increasing efficiency.
A Look at SAP
Integration Solutions
A Major Shift in Responsibility for Tech Purchasing
Hover to reveal percentages
13%
Have used SAP integration solutions in the past
55%
Currently use
11%
Considering it for the future
3%
Never used SAP integration solutions, and not considering it
18%
Not familiar with SAP integration solutions
Average Time to Implement Integrations
16%
48%
25%
5%
5%
Less than three months
4 - 6 months
7 - 12 months
13 - 24 months
More than 2 months
How to Reduce Integration Implementation Timelines
1
Educate IT staff about integration solutions
2
Standardize and/or preconfigure solutions and APIs
3
Organize data for mapping and migrations
“We need to understand all the integration aspects, including security needs and long-term supportability, documentation, upgrades, and the path forward.”
–SAP customer
Learn about the in-house knowledge gaps that cause SAP customers to seek outside support as they integrate solutions.
Integration Support for
SAP Customers
Where Organizations Seek Support by Integration Timeline
In-house resources
SAP
Partner other than SAP
Other
Before integrations
Integrations
In-house resources: 78%
78%
53%
45%
9%
During integrations
Integrations
In-house resources: 78%
74%
46%
52%
13%
After integrations
Integrations
In-house resources: 78%
80%
28%
37%
11%
Integration Support Organizations Find Valuable
95%
In-house resources
78%
Partner other than SAP
73%
Other
65%
Of SAP customers turn to SAP for support
Dive into why SAP customers need help to support their integration plans with both SAP and non-SAP applications.
Perceptions of SAP
Integration Solutions
Consideration of SAP Integration Solutions for Non-SAP Applications
Hover to reveal percentages
44%
Considers SAP
32%
Not considering SAP
24%
Don’t know/not sure
Organizations Believe SAP Integration Solutions Are Best for SAP Applications
63%
Completely/somewhat agree
13%
Neither agree nor disagree
7%
Completely/somewhat disagree
16%
Don’t know/not sure
SAP Integration Solutions Create Value in a Reasonable Amount of Time
21%
Completely/somewhat agree
35%
Neither agree nor disagree
27%
Completely/somewhat disagree
17%
Don’t know/not sure
Consideration of SAP Integration Solutions for Non-SAP Applications
44%
Considers SAP
32%
Not considering SAP
24%
Don’t know/not sure
Organizations Believe SAP Integration Solutions Are Best for SAP Applications
63%
Completely/somewhat agree
13%
Neither agree nor disagree
7%
Completely/somewhat disagree
16%
Don’t know/not sure
SAP Integration Solutions Create Value in a Reasonable Amount of Time
21%
Completely/somewhat agree
35%
Neither agree nor disagree
27%
Completely/somewhat disagree
17%
Don’t know/not sure
You are incorrect.
Our research found that 44% of SAP customers consider SAP when performing integration projects.
< Back to the questionYou are correct!
Our research found that 44% of SAP customers consider SAP when performing integration projects.
< Back to the questionLearn how organizations experience value from SAP integration solutions in a reasonable amount of time.
See why thousands of organizations have turned to SAP Cloud Platform to accelerate their journey to a more agile and responsive enterprise. SAP Cloud Platform is an integration and extension platform allowing you to connect applications and processes, build new applications quickly, or extend existing ones. Whether you need to accelerate integration across your value chain, simplify development of new innovative applications, or automate business processes with flexibility, the SAP Cloud Platform is designed to achieve innovative business outcomes quickly.
Learn more by visiting SAP here.