Technology Shifts
Top Focus Areas
Integration
between SAP and non-SAP systems
Standardizing business processes
Moving to
SAP S/4HANA
analytics
Cybersecurity and
data protection
Top Digital Transformation Technologies
63%
Data analytics/dashboards
59%
Cloud
44%
Automation
Top Innovation Barriers
1
Lack of an innovation strategy
2
Change management issues
3
Strained resources
Technology Purchasing Authority
Buying committee
+6%
increase from 2022
LoB
+2%
increase from 2022
IT
-3%
decrease from 2022
C-level
-6%
decrease from 2022
Technology Purchasing Authority
Buying committee
+6%
increase from 2022
LoB
+2%
increase from 2022
IT
-3%
decrease from 2022
C-level
-6%
decrease from 2022
Download these insights on technology shifts to share with your organization as it enhances its SAP ecosystem.
Technology Challenges
Top Issues Among SAP Customers
Maintaining knowledgable staff/turnover
Maintaining knowledgable staff/turnover
39%
Losing valuable
internal expertise
13%
11%
Unable to progress with
new initiatives
Budget challenges
Budget challenges
33%
Doing more with less
28%
16%
Integration issues
Integration Issues
28%
17%
17%
Unable to keep up with
new technologies
Top Skill Set Gaps at Organizations
SAP S/4HANA expertise
Optimizing emerging technologies
(IoT, RPA, AI/ML)
Cloud integration/
migration
Data science/
data analytics
Integration and APIs
Top Skill Set Gaps At Organizations
SAP S/4HANA expertise
Optimizing emerging technologies
(IoT, RPA, AI/ML)
Cloud integration/
migration
Data science/
data analytics
Integration and APIs
How Organizations Combat Challenges
32%
Hiring quality talent
32%
Culture improvements
24%
Focusing on budget strategy and clarity
22%
Working closely with implementation
partners/consultants
21%
Standardizing/
consolidating systems
Share the obstacles SAP customers face as they navigate technology challenges and changes.
SAP Investments and
Upgrading Systems
Upgrade Frequency of SAP Systems
30%
Upgrade as
needed/not regularly
Upgrade as needed/not regularly
24%
Every 2-4 years
18%
Annually
8%
More than once per year
8%
Every 5 or more years
Top Upgrade Barriers
Timeline extensions
Cost
Business process
disruption
User adoption
Quality issues
Ability to Keep Pace with SAP Updates
Completely able to keep up
23%
Somewhat able to keep up
67%
Not able to keep up
10%
Investment in SAP
46%
Making more investments into SAP
43%
Keeping the same level of SAP
investment as before
11%
Making fewer investments in SAP
Download these findings to share SAP update frequency and investment with your peers.
SAP S/4HANA Migrations
SAP S/4HANA Implementation Plans
19%
more than two years
from now
18%
within seven to 24 months
2%
will move within the next six months
41%
are live/started
to move
3%
no plans to be involved
13%
have plans on hold
Top Ways Organizations Find SAP S/4HANA Skills
Permanent staff who learned SAP S/4HANA
on the job
Independent consultants/ temporary staff with
SAP S/4HANA skills
Independent consultants/
temporary staff with SAP 4/HANA skills
Implementation partner
Permanent staff
who possessed
SAP S/4HANA skills
SAP S/4HANA Cloud Environments
34%
Private cloud
Hiring consultants/
temporary staff for expertise
23%
On-premise
18%
Managed cloud
16%
Hybrid cloud
8%
Public cloud
When is your organization migrating to
SAP S/4HANA?
More than
two years
Within
24 months
In six
months
Are live/
started to move
More than
two years
Within
24 months
In six
months
Are live/
started to move
Not
moving
Plans
on hold
Not
moving
Plans
on hold
Share SAP customers’ SAP S/4HANA migration plans with your organization.