Global Study Reveals that SAP Customers Tackle Change While Growing their Ecosystems

SAP customers are challenged by the speed of technological, societal, and economic changes, international research from ASUG, DSAG, and JSUG shows. Skills gaps and the rapid pace of change create significant barriers that organizations must overcome to thrive.

Global SAP Customer Insights

(Click to reveal insights)
Americas’ SAP Users’ Group
ASUG SAP Customer Insights
  • More than two thirds are somewhat able to handle change
  • Half face in-house skills and staffing shortages
  • Less than 20% are completely able to navigate change
  • 13% are unable to keep up with change
Deutschsprachige SAP-Anwendergruppe
DSAG SAP Customer Insights
  • Almost three quarters are somewhat able to handle change
  • More than two thirds face in-house skills and staffing shortages
  • Less than 15% are completely able to navigate change
  • 15% are unable to keep up with change
Japan SAP Users’ Group
JSUG SAP Customer Insights
  • About half are somewhat able to handle change
  • Almost three quarters face in-house skills and staffing shortages
  • Less than 10% are completely able to navigate change
  • 15% are unable to keep up with change

How would you rate your SAP organization’s ability to handle change?

Completely able

Somewhat able

Cannot keep up

Learn more about how proper staffing and support helps organizations overcome business transformation challenges.